Privacy Policy
Crimson Vibes is a free browser game. You can play without an account, and we collect as little as we need to run the game, keep it fair, and make it run smoothly. This policy explains what that is.
Who we are
Crimson Vibes and the website crimsonvibes.dev (the 'Website') are operated by Bad Labs Play Pty Ltd (ABN 49 662 121 904), an Australian company ('we', 'us'). We are responsible for the personal information described here. You can contact us about privacy at crimsonvibesgame@gmail.com.
We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth). If you play from the European Union or the United Kingdom, we also handle it in line with the General Data Protection Regulation as it applies there.
What we collect
Your callsign
The callsign you type before you deploy. It is shown to other players in multiplayer games and in the game's messages, and it may appear in our game server's diagnostic logs. Choose a callsign that does not identify you if you prefer.
Game performance reports
When you play, the game sends us a short report about how it ran, so we can find and fix stutters and slow frames. A report contains:
- the game version, mode, nation, and vessel, and how long you played
- frame rate and frame times, the number of deaths, and multiplayer network quality
- your device's graphics processor name, a shortened browser and operating system description, screen size and pixel density, and number of processor cores
The report does not contain your callsign, IP address, location, or any contact details.
Web server logs
Like almost every website, our web server records each request it receives: your IP address, the date and time, the page or file requested, and your browser's description. We use these logs to keep the Website secure and working.
Multiplayer connections
While you are in a multiplayer game, our game server receives your game inputs and your callsign so it can run the battle for every player. It holds this in memory for the length of the game. If the game detects a fault, the server may write a short diagnostic record of recent inputs to its logs.
Information stored in your browser
The game stores two preferences in your browser's local storage: whether sound is muted, and which helicopter model you chose. They stay on your device and are not sent to us. The game does not set cookies, and it does not use advertising or analytics trackers.
Human verification
Where we ask you to confirm you are not a bot, we use Cloudflare Turnstile. Turnstile checks signals from your browser and device to tell people from automated traffic. Cloudflare's handling of that information is described in the Cloudflare Privacy Policy.
Purchases
If we offer items for purchase, payments are processed by Tebex, which acts as the seller of record. Tebex collects your payment details; we never see or store your card number. We receive the order details we need to deliver your item, such as the item, the price, your username, and your country. Tebex's handling of your information is described in the Tebex Privacy Policy.
When you contact us
If you email us, we receive your email address and whatever you choose to tell us.
Why we use it
- To run the game, including multiplayer battles.
- To find and fix performance problems.
- To keep the Website and game servers secure, and to prevent cheating and abuse.
- To deliver items you buy, and to handle refunds and warranty claims.
- To reply when you contact us.
- To meet our legal obligations.
If the General Data Protection Regulation applies to you, our legal bases are: our legitimate interests in running, securing, and improving the game (logs, performance reports, multiplayer); performing our contract with you (purchases); and complying with the law.
We do not sell your personal information, and we do not use it for advertising.
Who we share it with
We share personal information only with the service providers that help us run Crimson Vibes, and only as far as they need it:
| Provider | What they do | Where |
|---|---|---|
| DigitalOcean | Hosts the Website, the game server, logs, and performance reports | Sydney, Australia |
| Cloudflare | Human verification, where used | Global network |
| Tebex | Payments and purchase records, where purchases are offered | United Kingdom and its processors |
| Google (Gmail) | Our email | United States and other countries |
Some of these providers store or process information outside Australia. We take reasonable steps to make sure they protect it. We may also disclose information where the law requires it.
How long we keep it
| Information | Kept for |
|---|---|
| Web server logs | 14 days |
| Game performance reports | Up to 12 months |
| Game server diagnostic logs | Until the logs are rotated, and no longer than 12 months |
| Purchase records | As long as the law requires for tax and consumer records |
| Emails | As long as needed to deal with your enquiry |
How we protect it
The Website uses encrypted connections (HTTPS). Our servers are reachable only through the Website and the game connection, and access to them is restricted to us. No system is perfectly secure, but we work to keep your information safe and will act promptly if something goes wrong.
Your choices and rights
- You can play without giving us any contact details.
- You can ask us what personal information we hold about you, and ask us to correct or delete it, by emailing crimsonvibesgame@gmail.com. Tell us the callsign you used and roughly when you played, so we can find it.
- If the General Data Protection Regulation applies to you, you also have rights to restrict or object to our use of your information and to receive a copy of it.
- You can clear the two stored preferences at any time by clearing your browser's site data for crimsonvibes.dev.
If you are unhappy with how we handled your information, contact us first and we will respond within 30 days. If you are still not satisfied, you can complain to the Office of the Australian Information Commissioner, or to the data protection authority where you live.
Children
Crimson Vibes is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has given us personal information, contact us and we will delete it.
Changes to this policy
We may update this policy as the game changes, for example when accounts or purchases are introduced. We will change the date at the top of the page and, for significant changes, tell players in the game.
Contact
Bad Labs Play Pty Ltd (ABN 49 662 121 904) · crimsonvibesgame@gmail.com